Join Our Customer Service Team

Simplisupport connects freelance agents with businesses for efficient ticket resolutions, offering flexible income opportunities while ensuring quality service through rigorous vetting processes.

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Verified Agents

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Simplisupport has transformed my freelance career! The platform is user-friendly, and I love helping businesses while earning a great income.

Alex J.

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.

★★★★★

Agent FAQ

How do I get started?

Sign up on our platform and complete the verification process to start accepting tickets.

What are the earning potentials?

Top agents can earn between $300 to $500 per week by resolving customer queries efficiently.

How does the platform ensure quality?

We conduct background checks, skills tests, and peer reviews to maintain high service quality for businesses.

We connect through the platform for any assistance needed with tickets, or just general questions.

What support do agents receive?
Can I work flexible hours?

Yes, you can choose your working hours to fit your schedule and availability.